GENERAL
RESERVATIONS:
Once you reserve through our web page or contracted servers, we will contact you by email or phone to itemize your reservation.
NUMBER OF PEOPLE IN THE APARTMENT
Only you can stay the number of people stipulated in the confirmation of the reservation maximum 4 people in the apartment.
Pets are not allowed.
PAYMENT OF RENT:
The payment amount is reliza in two parts 1 70% payment card through PayPal or bank transfer and 30% slope of the rental will be made in cash on arrival at the apartment or by credit card (Visa or Mastercard). entry without having made the payment will not be allowed.
CHANGE OF DATES OF STAY:
If you wish to change your reservation dates you must notify STUDIO SITGES via email. In the event that there is availability on other dates the change will be no extra cost. If no availability on the new dates chosen by the customer and this decided to cancel the reservation, it would proceed to apply the conditions of cancellation of Home Sitges. See next point.
STAYS BREEZY
The minimum stay in our apartemento is 5 nights in high season and 3 nights out of those seasons. This is necessary to offer a good price.
CANCELLATION OF RESERVATION:
You may cancel free of charge up to 14 days before arrival.
All cancellations made between 14 and 7 days before arrival will be charged 50% of the amount of the reserve.
All cancellations made less than 7 days before the arrival date of the reservation will be charged.
STUDIO SITEGS if force majeure (fire, flood, theft, damage …) propose to the customer if interested in a payment of import or change of dates.
Should not be of interest to the customer or to accommodate customers STUDIO SITGES refund the booking.
IDENTITY OF GUESTS:
Customer must notify STUDIO SITGES the total number of people who will occupy the apartment and therefore these people may use it only in terms of the maximum capacity of each apartment. Not be permitted to exceed the capacity established on the property. The customer provide your name, phone number, passport copy and mail the booking. STUDIO SITGES reserves the right to request the same information about the other occupants if this were necessary. STUDIO SITGES perform the necessary formalities with police (Mossos d’Esquadra) for proper registration.
BAIL:
At the time of check in the security property corresponding to 250 € in credit card (Visa or Mastercard) or cash will be charged. Once reconfirmed that no damage, the cleanliness is correct, no complaints from other guests, neighbors will be refunded to the card or transferred by wire transfer. STUDIO SITGES this process needs to 48h.
CHECK-IN / CHECK-OUT:
The customer will be greeted personally at the property upon arrival.
Check-in will be from 16:00 hours , in the case of arriving earlier it will attempt to accommodate in the apartment, depending on availability. For entries after 20:00 a supplement of 20 euros, for after 22:00 hours 30 Euros and after 23:00 hours you will be charged 50 Euros.
Check-out is before 11:00 noon. If the apartment between 12:00 15:00 dislodges it will be a surcharge of 30% of the daily rate, if evicted after 16:00 100% of the daily rate will be recharged.
EQUIPMENT / SUPPLIES / CLEANING:
All supplies of water, electricity and gas are included in the rental price. The customer will have available a complete set of sheets and towels with initial cleaning service paid part of the rent. STUDIO SITGES customer offers additional cleaning service at low cost. In case you are interested, please inform staff STUDIO SITGES previously.
TAXES:
TOURIST FEE: All bookings will incur a surcharge of 0.50 € per person per night payable upon arrival with a maximum of 7 nights. Children under 15 are exempt.
Responsibilities:
STUDIO SITGES is not responsible for the consequences that may arise from the use that makes the client during their stay in the apartment, including damages, injuries, losses due to theft, fire or criminal activity. In the event that during the client’s stay in the apartment was a failure of others to misuse by the customer and make it impossible to stay in it, SITGES STUDIO is responsible to fix it as soon as possible, upon notification by the customer .
GUEST BEHAVIOR:
The client and his companions must behave in a civic manner and respecting the rules of coexistence. In the event that the general rules of coexistence are not met, STUDIO SITGES is entitled to demand the eviction from the apartment without compensation.
They must respect the hours of rest. from 23:00 to 8:00 pm / 10:00 am on weekends and holidays.
It must respect the times of use of the pool.
It should be made responsible use of swimming pools, children must be supervised at all times.
No night parties allowed.
In case of breach of these rules and receive complaints from neighbors to Home Sitges will be enough to finalize the tourist rental contract right.
